HKW has cancelled its events up to May 31, 2020. The building will remain closed for the public. This decision is based on current guidelines and recommendations on how to deal with the Coronavirus (COVID-19).
We will keep you informed of any further developments here on our website and via our social media channels.
Information on returning purchased tickets
Purchased tickets can be returned and will be reimbursed. Please contact us via e-mail to firstname.lastname@example.org or by post (Berliner Festspiele, Schaperstr. 24, 10719 Berlin). Tickets purchased via the HKW webshop will then be reimbursed as credit to the payment medium used for the purchase. If you purchased tickets at the box office or by phone, we will need the tickets (e-mailed scans are welcome, too) and your bank details. You can receive further information on our website or by phone on +49 30 254 89 100 (Mon–Fri, 11am–3pm). Please understand that this cancellation process may take a little time.